Common issues we fix
- Dripping or stiff taps
- Running or leaking toilets
- Worn tap cartridges or faulty flush mechanisms
- General wear-and-tear plumbing faults
What's included
- On-site diagnosis of the fixture fault
- Repair or replacement using the right parts
- A fixed price agreed before work starts
- Testing under normal use before we finish
Our process
Diagnose
We inspect the fixture to confirm the cause of the fault.Repair
We carry out the repair or replacement using the right parts.Test
We test the fixture under normal use and check for leaks.Plumbing Repairs — frequently asked questions
Is a blocked or leaking toilet an urgent repair?
Treat it as urgent if it's the only toilet, or if it's leaking onto the floor. A running toilet that isn't leaking can usually wait for the next slot. Still, it's worth fixing soon, since it wastes water meanwhile.
How much does it cost to get a tap replaced?
It depends on whether the tap can be repaired or needs full replacement. We'll still confirm a fixed price once we've seen the tap, before work starts. A worn cartridge or washer is usually the cheaper repair option.
Can a dripping tap be repaired or does it need replacing?
Most dripping taps just need a worn cartridge or washer replaced. That's a straightforward, cheaper repair. Full replacement is only needed when the tap body is corroded or cracked. It's also needed when the body is too old for parts that fit.
Do you charge a call-out fee?
No, Emergency Plumbers Derby charges no call-out fee. You only pay for the work that's done.
How quickly can you arrive in an emergency?
We take emergency drainage calls across Derby and surrounding areas. Mark your request urgent and we'll prioritise it, although traffic and weather can still cause delay.
Are you available for emergencies?
Yes, we offer 24/7 emergency drain help across Derby and surrounding areas. Request a quote online, and we'll get back to you.