Common issues we fix
- A burst pipe actively flooding a room
- A leaking pipe causing water damage
- Pipes damaged by cold weather or age
- Repeated leaks from the same section of pipework
What's included
- Isolation of the water supply to limit damage
- Diagnosis of the burst and surrounding pipework
- A fixed price agreed before work starts
- A permanent repair, not a temporary patch
Our process
Isolate
We isolate the water supply to stop further damage.Repair
We repair or replace the damaged section of pipe.Test
We restore the supply and confirm there are no further leaks.Burst Pipe Repair — frequently asked questions
How much does burst pipe repair cost?
The cost depends on where the pipe is and how easy it is to reach. It also depends on whether we need to open up flooring or plaster. We give a fixed price once we've seen the leak, since every job differs. There's no call-out fee.
How long does it take to fix a burst pipe?
A straightforward, accessible burst pipe is often fixed within an hour or two. A pipe hidden behind a wall or floor takes longer, since it must be exposed safely first. We'll give you a realistic timeframe once we can see the job.
What should I do about a burst pipe before the plumber arrives?
Turn off your stopcock to stop the water. It's usually under the kitchen sink or near the front door. If it's safe to reach, switch off any electrics near the leak at the consumer unit. Mop up standing water where you can, and move valuables away from the area.
Do you charge a call-out fee?
No, Emergency Plumbers Derby charges no call-out fee. You only pay for the work that's done.
How quickly can you arrive in an emergency?
We take emergency drainage calls across Derby and surrounding areas. Mark your request urgent and we'll prioritise it, although traffic and weather can still cause delay.
Are you available for emergencies?
Yes, we offer 24/7 emergency drain help across Derby and surrounding areas. Request a quote online, and we'll get back to you.